General

My Order

• My order hasn't arrived!
• How will I know that my order is being processed?
• My order arrived not to my expectations, what do I do?
• Can I return my order?

Chocolate Gifts

• Post Bar Subscription Service

Personalised Choc

• How do I personalise my chocolate?
• Can I order personalised items over the phone?

Cadbury Queries

• Cadbury product purchased from a Shop/Supermarket
• How do I find Allergy/Nutritional information on each product online?

My Account

• How do I create an account?
• What are Chocolate chunk rewards?

General Enquiries

• Discounts and Promotions
• Charity/Donation Requests
• What is your Privacy Policy
• Pay with Amazon help!

Help placing an order

• Can I add a gift message to my order?
• Do you have any discount codes?
• Can I use an international billing address but for delivery to UK?
• How can I pay for my order?
• Does my order come with an invoice?

Delivery

• What are your Delivery Methods?
• Can I send chocolate Internationally?
• Can I choose a date for delivery?
• Do you ship to BFPO Addresses?

Corporate Enquiries

• Can I send items to multiple delivery addresses?