While we do our very best to deliver your order in good condition, very occasionally there can be damage caused in transit. We're really sorry for any upset this may have caused, and we'll try our very best to rectify the situation for you.
If your order has arrived damaged please speak with us, you can use the live chat found in the lower right corner, call us on 0371 664 2373, or email us at info@cadburygiftsdirect.co.uk with your order reference number. We would also ask that you provide images of any damaged items. This will really help us identify the problem and assist with our ongoing product and packaging development.
The team will then be able to assist you from there!